General FAQs
I need to clean indoor artificial grass, how do I do that?
Cleaning indoor artificial grass is a little different in its application, but the concept is the same. Customers that use our products indoors will use a pump sprayer so they do not over-saturate the artificial grass. Often indoor applications do not have the drainage to allow for the use of a hose. Because our Tidy Turf products come in a concentrated version you can mix some in a bottle sprayer and target specific spots that need focused cleaning treatments.
Does vinegar work to remove the smell?
No, we don’t know how or why this urban legend has gained momentum. We also do not recommend the use of bleach or any other chemical as these products can be dangerous to your pets and to your family. This recommendation was created prior to the creation of our product and this was simply because there were no other solutions but to mask the odor.
How long before I can use my turf again?
After you apply our Tidy Turf product or after we perform our services to your artificial grass surface, you can use your artificial grass or surface immediately after you apply Tidy Turf. There is no need to wait since all our products are safe for kids and pets.
Do we ship to Canada or Australia? Yes
Why is shipping so much for Tidy Turf Fill?
Simply because of the weight. All of our shipping costs are based on weight.
- If you have any additional questions. Please feel free to use the contact us form below.